How can we help?

For help with Breakup, email support@trybreakup.com. Tell us what happened and which version of the app you are using. Please do not send passwords, verification codes, or sensitive account information.

Purchases and credits

Purchases are processed by Apple. If you were charged but your credits have not appeared, do not purchase the same pack again. Reopen Breakup, check your connection, and contact us if the credits are still missing.

For refunds or billing changes, use Apple's Report a Problem service.

Deletion requests

Breakup sends and tracks requests, but each company controls its own response and completion process. If a company asks for more information, follow its instructions only after confirming the message is genuine.

If a company says it cannot find your data and the review option is available in your app version, open that request and tap They Couldn't Find My Data. After you confirm the encrypted review, one Breakup is returned if the service should not have been shown. For an older request or app version, email support@trybreakup.com.

Privacy and security

For privacy requests, legal notices, or security concerns, email privacy@trybreakup.com or security@trybreakup.com. You can also read our Privacy Policy and Terms of Service.